EventsSupportFAQ

User Agreement

Effective Date: 14 July 2023

This User Agreement ("Agreement") is a legal contract between you ("User") and [Festive.rock]. We governing your use of our online event management and ticket selling service ("Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. If you do not agree with any part of this Agreement, please do not use our Service.

1. Introduction

At Festive.rock, we value your privacy and understand the importance of protecting your personal information. We are committed maintaining the confidentiality and security of the data you provide provide to us. This Agreement outlines our practices regarding the collection, use, and disclosure of your personal information. Please review this Agreement carefully to understand our policies and practices

2. User Privacy

We respect the privacy of our Users and take all reasonable measures to ensure the confidentiality and security of their personal information. We comply with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

3. Collection and Use of Personal Information

When you use our Service, we may collect certain personal information from you, including but not limited to your name, email address, contact information, and payment details. We collect this information to provide and improve our Service, process your transactions, communicate with you, and personalize your experience.

4. Data Ownership

As a User of our Service, you retain ownership of any personal information you provide to us. We do not claim any ownership rights over your data. However, by using our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display your data for the purposes of providing and improving our Service.

5. Data Sharing

While we value your privacy, we reserve the right to use your data for various purposes, including but not limited to marketing, research, and analysis. We may also disclose your data to third-party service providers, business partners, or other parties for legitimate business purposes. However, we will take reasonable steps to ensure that your data is only shared with trusted entities who are bound by confidentiality obligations.

6. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Data Deletion

You may request the deletion of your personal information from our records at any time by contacting us at support@festive.rocks.

7. Cookies and Tracking Technologies

Our Service may use cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns. These technologies help us analyze trends, administer the Service, track Users' movements around the site, and gather demographic information. By using our Service, you consent to the use of cookies and tracking technologies as described in our separate Cookie Policy.

8. Links to Third-Party Websites

Our Service may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

9. Changes to this Agreement

We reserve the right to modify or update this Agreement at any time, without prior notice. The most current version of the Agreement will be posted on our website, and your continued use of our Service after any changes constitute your acceptance of the updated Agreement.

10. Contact Us

If you have any questions, concerns, or suggestions regarding this Agreement or our privacy practices, please contact us at support@festive.rocks.

By using our Service,

you acknowledge that you have read, understood, and agreed to be bound by this User Agreement, including our privacy practices. Your use of the Service is also subject to our separate Terms of Service.


Last Updated: 14 July 2023